American Heart
Association products:
ACLS
BLS
PALS
PEARS
Heartsaver® Courses
Family & Friends® Courses
Course Completion Cards
eLearning Courses
Core Instructor Course
Other AHA Courses
ECC Handbook
Additional AHA products
ECC, CPR, and First Aid
Training Equipment
and Supplies:
Manikins and Simulators
Barrier Devices
AED Trainers
Other Equipment
CPR Awareness CD/DVD
Resources
What's NEW?
ECC Instructor E-newsletter
Priority Club
Request Catalog/E-mail Registration
Contact Information
Channing Bete Company
One Community Place
South Deerfield, MA 01373-7328
Phone: 1-800-611-6082
Fax: 1-800-499-6464
E-mail: custsvcs@channing-bete.com
Shipping & Handling
See "Exceptions" below.
Orders of $3,000 and over:
Continental U.S.:
Shipping is FREE in Continental U.S.!
Non-continental U.S. (Puerto Rico and U.S. Territories):
Shipping is 9% of "Order Total."
Non-continental U.S. (Alaska & Hawaii):
Shipping is 11% of "Order Total."
Canadian orders:
$11.95 handling fee, plus actual shipping and additional taxes
International orders (excluding Canada):
$11.95 handling fee, plus actual shipping and any additional taxes
Orders under $3,000:
Continental U.S.:
Multiply "Order Total" on order form x .09
($9.95 minimum)
Non-continental U.S. (Puerto Rico, Hawaii, Alaska, and U.S. Territories):
Multiply "Order Total" on order form x .15
($11.95 minimum)
Canadian and international orders:
$11.95 handling fee, plus actual shipping and any additional taxes
For all shipping and handling quotes:
• E-mail custsvcs@channing-bete.com
• Call 1-800-611-6083
Exceptions:
For products listed below:
- When included in purchase with other products, standard rates apply (see above).
- When purchased alone, nonstandard rates apply (see below).
Course completion cards:
Minimum standard charge (see above) for service requested (for example, $9.95 for Ground Service), regardless of quantity ordered.
- Learn:™ Rapid STEMI ID Online (80-1473)
- Learn:™ Rhythm Adult Online (80-1471)
- Stroke Prehospital Care Online (80-1468)
- Acute Stroke Online (80-1480)
- HeartCode™ ACLS Online Part 1 (80-1516)
- HeartCode™ BLS Online Part 1 (80-1470)
- BLS For Healthcare Providers Online Part 1 (80-1055)
- Heartsaver® CPR & AED Online Part 1 (80-1494)
- Heartsaver® First Aid Online Part 1 (80-1095)
- Heartsaver® First Aid Online With CPR & AED Part 1 (80-1461)
- Heartsaver® Bloodborne Pathogens Online (80-1501):
$9.95, regardless of quantity ordered
National Registry Of CardioPulmonary Resuscitation (NRCPR) Subscriptions
NR-CPR1 (1-year new): $9.95 when purchased alone, regardless of quantity ordered
NR-CPR3 (3-year new): free when purchased alone
RR-CPR1 (1-year renewal): $6.00 handling fee, regardless of quantity ordered, when purchased alone. Use item 904904 for handling charge.
RR-CPR3 (3-year renewal): free
NRCPR Essentials
80-1647 (1-year new): $9.95 when purchased alone, regardless of quantity ordered
80-1648 (3-year new): free when purchased alone
80-1649 (1-year renewal): $6.00 handling fee, regardless of quantity ordered, when purchased alone. Use item 904904 for handling charge.
80-1650 (3-year renewal): free
Express Shipping
(Orders placed after 2 PM Eastern will ship the following business day.)
Continental U.S. (contiguous 48 states)
Method |
S&H% |
Minimum |
Next Day-Early AM |
40% |
$45.00 |
Next Day Air |
25% |
$28.00 |
2nd Day Air |
20% |
$23.00 |
3rd Day Express |
15% |
$16.00 |
Non-Continental U.S. and International
All service levels: Actual shipping charges, plus $11.95 handling fee
For additional details, e-mail custsvcs@channing-bete.com or call 1-800-611-6083 or 1-413-665-7611.
Return Policy
Unless noted in product description, our standard time frame for returns is 30 days. If for any reason you are not completely satisfied with anything you purchase from our online catalog, simply return it to us within 30 days of receipt for a complete refund.
To facilitate the processing of your return, please call 1-800-611-6082 for a return authorization number.
Prices effective January 1, 2009, subject to change without notice.
©2010 Channing Bete Company, Inc. All rights reserved. No part of this site may be reproduced in any form without written permission of the publisher.