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Most orders ship the same day!

Need rush shipping? We're here to help! Just give us a call at 1-800-611-6082 or 1-413-665-7611, or e-mail custsvcs@channing-bete.com. (Express shipping to Continental U.S., contiguous 48 states, only.)

Shipping & Handling

See "Exceptions" below.

Orders of $3,000 and over:

Continental U.S.:

Shipping is FREE in Continental U.S.!

Non-continental U.S. (Puerto Rico and U.S. Territories):

Shipping is 9% of "Order Total."

Non-continental U.S. (Alaska & Hawaii):

Shipping is 11% of "Order Total."

Canadian and international orders:

$11.95 handling fee, plus actual shipping and any additional taxes

Orders under $3,000:

Continental U.S.:

Multiply "Order Total" on order form x .09
($9.95 minimum)

Non-continental U.S. (Puerto Rico, Hawaii, Alaska, and U.S. Territories):

Multiply "Order Total" on order form x .15
($19.95 minimum)

Canadian and international orders:

$11.95 handling fee, plus actual shipping and any additional taxes

 


For all shipping and handling quotes:

• E-mail custsvcs@channing-bete.com
• Call 1-800-611-6082

Exceptions:

Course completion cards:

Minimum standard charge for service requested (for example, $9.95 for Ground Service), regardless of quantity ordered, whether purchased alone or with other products.

Online courses: No shipping or handling charge for these courses, whether purchased alone or with other products:

  • Learn:™ Rapid STEMI ID Online (80-1473)
  • Learn:™ Rhythm Adult Online (80-1471)
  • Learn:™ Rhythm Pediatric Online (80-1474)
  • Stroke Prehospital Care Online (80-1468)
  • Acute Stroke Online (80-1480)
  • HeartCode® ACLS Part 1 (90-1405)
  • HeartCode® BLS Part 1 (90-1404)
  • BLS For Healthcare Providers Online Part 1 (90-1403)
  • Heartsaver ® CPR AED Online Part 1 (90-1402)
  • Heartsaver ® First Aid Online Part 1 (90-1400)
  • Heartsaver ® First Aid CPR AED Online Part 1 (90-1401)
  • Heartsaver ® Bloodborne Pathogens Online (80-1501)
  • Heartsaver ® Skills Evaluator Online (80-1519) (call for information)
  • Structured And Supported Debriefing (80-1531)

Express Shipping

(Orders placed after 3 PM Eastern will ship the following business day.)

Continental U.S. (contiguous 48 states)

Method

S&H%

Minimum

Next Day-Early AM

40%

$45.00 (Please call for details)

Next Day Air

25%

$28.00

2nd Day Air

20%

$23.00

3rd Day Express

15%

$16.00

For express orders of $3,000 and over, contact us for a quote.

Non-Continental U.S. and International

All service levels: Actual shipping charges, plus $11.95 handling fee

For additional details, e-mail custsvcs@channing-bete.com or call 1-800-611-6082 or 1-413-665-7611.

Return Policy

Unless noted in product description, our standard time frame for returns is 30 days. If for any reason you are not completely satisfied with anything you purchase from our online catalog, simply return it to us within 30 days of receipt for a complete refund.

To facilitate the processing of your return, please call 1-800-611-6082 for a return authorization number.

Prices subject to change without notice.